Term and Conditions

Welcome to Cheap Floriaze Store! These Terms and Conditions outline the rules and regulations for using our website (floriaze.com) and purchasing our botanical products. By accessing our site and making purchases, you agree to these terms in full.

1. Our Gardening Community

Cheap Floriaze Store specializes in providing quality plants, from delicate Anemone roots to hardy Aronia bushes, to gardening enthusiasts worldwide (excluding Asia and certain remote regions). Our terms are designed to cultivate trust between our nursery and your garden.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing orders, you agree to provide accurate information including:

• Valid shipping address (we cannot deliver to PO boxes)
• Current email address for order communications
• Correct payment details

2.2 Plant Care Obligations

As live plant specialists, we require customers to:

• Plant perishable items (like Asparagus roots and fruit saplings) immediately upon arrival
• Follow included planting instructions for optimal growth
• Provide appropriate storage for plants awaiting planting

3. Our Botanical Offerings

3.1 Product Descriptions

We take care to accurately describe our plants from Actaea to Astrantia, including:

• Growth characteristics
• Seasonal requirements
• Expected size at maturity

Note: Natural variations may occur in leaf patterns, flower colors, and growth rates.

3.2 Availability

Some plants like Baptisia and Astilbe may have seasonal availability. We reserve the right to:

• Limit quantities due to nursery stock
• Substitute comparable varieties if necessary (with customer notification)
• Cancel orders for unavailable items with full refunds

4. Ordering & Payment

4.1 Order Process

Our green-thumbed team processes orders with care:

• Processing Time: 1-2 business days
• Payment Methods: Visa, MasterCard, JCB, PayPal
• Order Confirmation: Sent via email upon successful payment

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 days after dispatch)
• Free Shipping: Orders over $50 via EMS (15-25 days after dispatch)

Delivery estimates exclude customs clearance times. We cannot guarantee exact delivery dates.

5. Returns & Plant Happiness Guarantee

5.1 Return Policy

We want your garden to flourish:

• Return Window: 15 days from delivery date
• Eligible Items: Most plants from Agastache to Astrantia in original condition
• Non-Returnable: Asparagus roots, fruit saplings (Apple/Apricot), and “final sale” plants

5.2 Return Process

1. Email [email protected] with order details and photos
2. Receive return authorization if approved
3. Ship to: Cheap Floriaze Store Returns, 4455 Clay Lick Road, Aurora, CO 80014

Customers cover return shipping unless the error was ours.

6. Intellectual Property

The Floriaze brand and all website content (plant descriptions, photos, growing guides) are our protected property. You may:

• Use site content for personal gardening reference
• Share plant photos with attribution

Prohibited without written permission:

• Commercial use of our plant images/descriptions
• Reselling our plant care content
• Using our branding for your products

7. Liability & Growing Conditions

7.1 Plant Success Factors

While we ship healthy plants, ultimate success depends on:

• Your local climate conditions
• Proper planting and ongoing care
• Soil quality and sunlight exposure

We cannot guarantee specific growth results.

7.2 Limitation of Liability

Cheap Floriaze Store’s liability is limited to:

• Replacement of plants damaged in transit (with photo evidence)
• Refund for incorrect shipments
• Maximum liability of order value

We’re not responsible for:

• Plants damaged after delivery
• Customs delays or import restrictions
• Failure due to improper planting or care

8. Policy Updates

We may update these terms as our nursery grows. Continued use after changes constitutes acceptance. Major changes will be communicated via email.

9. Contact Our Gardening Team

For questions about these terms or your botanical orders:

• Email: [email protected]
• Mail: 4455 Clay Lick Road, Aurora, CO 80014

We respond faster than Arugula sprouts in spring!